Welcome to the EGI Helpdesk

Welcome to the EGI Helpdesk, the central contact point for users of the European Grid Infrastructure needing to report a problem, to issue a service request or to report a requirement for the technology in use.

The EGI Helpdesk is also used as the central incident management tool for EGI.

For privacy and security reasons most parts of this website can only be accessed with a valid grid certificate or after successful registration.
Documentation
If you want to learn more about the EGI Helpdesk follow this link to our documentation collection which is openly accessible
Registration
If you want to register as a user or as part of the support staff or need information on how to access the EGI helpdesk using your grid certificate, please follow this link
EGI Helpdesk main page
If you are already registered as a user or as part of the support staff or if you have your grid certificate imported in your browser follow this link to go to the EGI Helpdesk main page
Documentation Registration EGI Helpdesk main page

provided by
GGUS - Global Grid User Support