Welcome to the Helpdesk
Welcome to the EGI Helpdesk, the central contact point of the EGI e-Infrastructure federation. You can request user support, report incidents and problems, submit service requests, or raise new requirements to EGI through this system.
Ticket management
Use the link below to submit a new ticket to the helpdesk, to manage your existing tickets and to browse public tickets. You will be asked to login with either an existing institutional/social account (through EGI Check-in), with a Grid User Certificate, or with a local helpdesk account.
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